It's important that when you click on a document, it opens in its "native program" such as Word or Excel.  If the document opens in Internet Explorer, you need to change your File Type settings.

1. From the Forms Library, click the document you want to use.
2. If a File Download window appear, uncheck the "Always ask before opening this type of file" option and click the Open button
3. When the document opens, verify that the window's title bar displays Microsoft Word, not Internet Explorer:
   
   
4. Press TAB to move to each field and type your response.
5. When you have finished filling out the form, you can save, print or email the complete form:

Save your completed form

Click on File > Save As  In the File name box, enter a new name for the file. Click on the Save button

Print your completed form

Click on File > Print to display the Print screen where you can choose a printer as well as other options Click the Print icon on your toolbar to print a single copy to your default printer

Send your completed form via email

Click on File > Send To > Mail Recipient The email header will appear at the top of the document, as shown at the right In the To: field, enter the recipient's email address In the Introduction field, type any additional details about your form Click  on Send a Copy to transmit the completed form